POLICIES
CANCELLATIONS
We would appreciate a 24-hour notice of cancellation. In the event of a postponement less than 24 hours before your scheduled time, or a missed appointment, a 50% service charge is applied.
There will be a $25.00 service charge on all returned checks.
We recommend that you schedule your next appointment prior to leaving the salon in order to assure your preferred time.
REFUNDS
Refunds will be processed on retail products only. The return must be made within 2 weeks of the date of purchase. Non-refundable items include brushes and nail polishes.
GRATUITIES
Gratuities are discretionary, but always appreciated. The industry average ranges from 15% - 20% of the service fee.
PAYMENT OPTIONS
We gladly accept Visa, Mastercard, Salon Sogno Gift Cards, checks and cash.
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